Spoken and written English, personality development, buying & selling skills, retail management, time and stress management , motivation and positive attitude, email etiquette , interview skills, group discussion, corporate communication skills, mobile-handset technical training relating to various applications, operating systems and device features etc.
Retail sales management, visual merchandising, sales process, pre and post sales preparation, customer profiling and understanding their needs, FAB technique to close a sale successfully, customer buying and negotiation process, doubt elimination and objection handling, email and telephone etiquette’s. Customer service: Support, care and satisfaction, role plays, market visit and hands on practice, personality development, effective communication, time management, group discussion & presentation, corporate office etiquette, CV’s and resume etiquette, interviewing skills.
This program will ensure essential product based technical training of products from various industries depending on course requirement. Each course shall be customized and would cover details like, product origin, history, journey of technical evolution, current market trends, competition study, product comparison, future products, Product Life Cycle. Important glossary, definitions and inventory management.
Detailed understanding of stress, its types, causes, symptoms, adverse effects, and their possible sources and remedies. Thinking strategy, identifying physical & behavioral symptoms, responses, rejuvenation and timeout etc.
MTI/RTI Removal, stress, rhythm & intonation, pronunciation & hesitation removal exercises. Progress of speaking and fluency shall be monitored during the practice sessions. Improvement areas and feedback session will be conducted. Added assistance by expert trainers to facilitate, mentor impressive speaking and guidance on fluent expression of thoughts and ideas.
Reading sessions, to master pronunciation & intonation, RTI / MTI removal, accent neutralization, writing sessions for blogs, journals, business letters, e-mails and articles writing. Speaking & fluency practice with debates, presentations, group discussions and JAM Sessions, listening practice with specialized audios & videos. Corporate communication, presentation and interview skills, office etiquette, etc.
Knowledge and usage of synonyms, modals, conditionals, antonyms, idioms & phrases, speech enhancement with the help of debates, declamation, recitation, translation, other speaking activities, etc. advance vocabulary bank, the exercise of participating and ‘learning from your mistakes’. The sessions will also include endless speaking practice and speech drills to improve voice modulation, pronunciation and syllable stress rules, introducing self and others etc.
Grammar including parts of speech, tenses, articles, story reading, read aloud sessions with newspapers, writing practice with letters, e-mails, paragraphs, essays and articles, Spoken & Fluency session which would include group discussion, JAM Sessions, extempore, debates, stage fear removal exercises, listening skill improvement program with audios & videos, RTI/MTI removal, interview skills, etc.
Introduction of English as second language. Vocabulary building, popular words, names of animals, fruits, flowers, vegetables, common professional words, word & sentence formation, pronunciation drills, hesitation removal etc.